Payment Policy

At Waterseal Waterproofing, we offer secure and flexible payment options to ensure a smooth shopping experience.


1. Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards – Visa, MasterCard, RuPay, etc.

  • Debit Cards – All major Indian bank cards

  • UPI – Google Pay, PhonePe, BHIM, Paytm, etc.

  • Net Banking – All leading Indian banks

  • Wallets – Paytm, Mobikwik, etc.

  • Cash on Delivery (COD) – Available for select pin codes

All online payments are processed via CCAvenue, a 100% secure and PCI-DSS compliant payment gateway.


2. Cash on Delivery (COD) Policy

  • COD is available on select products and serviceable locations.

  • A 3% COD fee may apply, charged by the shipping partner.

  • For high-value orders, we may ask for a partial advance payment.

  • Repeated COD cancellations may lead to suspension of COD option for that customer.


3. Secure Transactions

  • We do not store your card or payment information.

  • All transactions are encrypted and processed securely through trusted payment gateways.


4. Payment Confirmation

  • Once your payment is successful, you will receive an order confirmation email and WhatsApp message.

  • If your payment fails or is not reflected, please contact us immediately.


5. Refund Timelines

  • Refunds for canceled or returned orders will be processed to the original payment method within 7–14 business days.


📞 Need Help?

If you face any issues during payment or need clarification:

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