Frequently Asked Questions (FAQ)
๐ 1. How do I place an order?
You can place an order directly through our website https://waterseal.in. Just select the product, add it to your cart, and proceed to checkout.
๐ณ 2. What payment methods do you accept?
We accept:
UPI (Google Pay, PhonePe, etc.)
Debit/Credit Cards
Net Banking
Wallets (Paytm, Mobikwik, etc.)
Cash on Delivery (COD) โ available on select pin codes
All payments are 100% secure and processed via CCAvenue.
๐ฆ 3. When will I receive my order?
Orders are usually processed within 1โ2 business days and delivered within 3โ7 business days depending on your location.
๐ 4. Do you offer free shipping?
Yes, we offer free or discounted shipping on select products or promotional offers. Shipping charges (if any) are displayed during checkout.
๐ 5. Can I return or replace a product?
Yes. You can return or replace a product within 7 days of delivery, provided it is unused and in its original packaging. See our Return Policy for details.
โ 6. How do I cancel an order?
You can cancel your order before it is shipped. Contact us quickly via WhatsApp or email to request a cancellation. Orders already shipped cannot be canceled.
๐ธ 7. When will I get my refund?
Once we receive the returned item or approve the cancellation, refunds are processed within 7โ14 business days to your original payment method.
๐งพ 8. Are your product prices inclusive of taxes?
Yes, all our prices are inclusive of GST and other applicable taxes. There are no hidden charges.
๐ 9. How can I contact customer support?
You can reach us anytime at:
Email: admin@waterseal.in
WhatsApp: +91 98255 85997