FAQ - Frequently Asked Questions – Waterseal Waterproofing
Welcome to our FAQ section. This page answers frequently asked questions about Waterseal’s waterproofing products, usage, delivery, and DIY support.
🛠️ Product & Usage
1. What is Waterseal PSV Premix used for?
Waterseal PSV Premix is a DIY waterproofing chemical designed for terraces, cracks, and walls. It seals water leakage and prevents further damage.
2. How much area does one Combo Pack cover?
One Waterseal Waterproofing Combo Pack covers approximately 250 to 300 sq. ft. depending on surface type and method of application.
3. Can I apply the chemical on damp or leaking surfaces?
Yes, Waterseal is designed for damp surfaces. Clean the area, dry it slightly, and then apply as per the instruction guide.
4. Is Waterseal safe for indoor walls or bathrooms?
Yes, Waterseal is water-based and non-toxic. It can be safely applied on indoor damp walls and bathroom ceilings. Ensure good ventilation and let it cure fully before painting or use.
5. Can I apply Waterseal over painted or previously waterproofed surfaces?
For best results, remove any loose paint or previous waterproof layer. Clean the surface well. Waterseal works best when applied directly on absorbent cement-plastered surfaces.
📦 Orders & Delivery
6. How do I place an order online?
Visit https://waterseal.in, select your product, add it to cart, and checkout.
7. What payment methods are accepted?
UPI, debit/credit cards, wallets, net banking, and COD (in select areas).
8. Do you offer free shipping?
Yes, most orders qualify for free or discounted shipping.
9. When will I receive my order?
Delivery takes 3–7 business days depending on your location.
🔁 Returns & Support
10. Can I return or replace the product?
Yes, within 7 days if unused and in original condition.
11. How do I cancel an order?
Contact us via WhatsApp or email before dispatch.
12. When will I get my refund?
Within 7–14 business days after approval or product return.
13. Are prices inclusive of taxes?
Yes, all prices include GST and there are no hidden charges.
📞 Contact & Help
14. How can I contact Waterseal support?
Email: admin@waterseal.in | WhatsApp: +91 98255 85997
15. Do you provide application support or guides?
Yes, DIY guides and video tutorials are included with each Combo Pack.
Still curious after reading this waterproofing FAQ? You can explore additional guidance and expert advice on IndiaMart's waterproofing solutions or learn from verified product usage tips shared on government portals and construction blogs. This FAQ is meant to simplify your understanding, but real-world examples and third-party insights can further improve your waterproofing results.
Still have questions that aren’t covered in this FAQ?
No problem! Our support team is ready to help you with any doubts related to our waterproofing products, order process, or DIY application.
Contact us anytime via WhatsApp at +91 98255 85997 or email us at info @waterseal.in — we’ll respond quickly to guide you.